About Us

About Lighting Illusions

Lighting Illusions has been proudly providing lighting and air movement solutions since 2003.

Our Mission

Inspire our customers through bright ideas, innovative solutions and great value.

Our Customer Service

At Lighting Illusions, our customers come first. We understand that each customer is different. By assessing each customer’s requirements, we can offer the right range of products for their needs. We are committed to maintaining our high level of customer service.

Our Experience

From humble beginnings in 2003, Australian owned Lighting Illusions was born to provide a hub of expert advice. Our friendly consultants have years of experience and are committed to providing not only a great customer service experience but a lighting or air movement solution that ticks all the boxes.

Our Pricing

You can shop with confidence at Lighting Illusions; to ensure we give you the very best value for money, we monitor industry pricing on all of our products.

Our Products

Lighting Illusions stock the best and brightest products (pun intended) to suit any interior or exterior design. We have procured high-quality products from the best local suppliers and from around the world to ensure that our customers are kept up to date with the latest trends and styles in both lighting and ceiling fan products.

Lay-by Policy

Lighting Illusions brick and mortar stores offer an eight-week lay-by service. A deposit equal to 40% of the total purchase value is required after which gradual payments can be made. Full payment can be made at any time within the eight weeks.

Out of Stocks

We endeavour to keep as many items in stock as possible to facilitate the fastest possible shipping to our customers. However, there are times when products may need to be ordered from our suppliers. If this occurs we will email the customer to advise them of the delay and give them an approximate date we expect the goods to arrive. In the event that we need to order in stock please allow up to 5 working days for the goods to be received into our warehouse before dispatch to the customer can take place.

Pricing and Product Information

While every effort is make to keep our Pricing and Product information as current and up to date as possible, please be aware that these details can sometime can change without notice. Any errors or omissions in pricing or product information is unintentional.

Your Feedback

We welcome your feedback and suggestions on products or services. Let us know how you think we can improve our business.